Etiquette For Social Media Condolences

By: Tom Gallagher
Friday, August 26, 2022

Clients frequently inquire at Thomas M. Gallagher Funeral Home about the etiquette to follow for social media condolences. Without a doubt, sharing the news of a death and the details of the memorial service via social media can be a comfort to friends and family.

It provides a safe space to express their sorrow and an opportunity to honor the deceased in front of others. Emotions run high after a loss, and it's not uncommon to want to express how you feel online quickly. We look at the dos and don'ts of social media condolences so you can express your sympathy correctly.

The Dos Of Social Media Condolences

  • The family should be followed. Never post anything on social media before checking with immediate family members. It would be inappropriate for YOU to post a condolence message on their Facebook page before officially announcing the death.
  • Show your condolences with elegance. It is appropriate to express condolences on social media after someone has posted about the passing of a family member. There's always the option of uploading a relevant image if you're at a loss for words.
  • Hold your patience before hitting that submit button. If you're feeling sentimental and about to post something on your page, stop and think about whether your words might hurt the feelings of grieving friends and family. It's also crucial to have accurate details about the deceased, funeral arrangements, family members, and other information that might seem obvious.
  • Only with the family's permission should you post about the service online, including tagging the family in any posts or photos you take. Consider the situation carefully before asking.

The Don’ts of Social Media Condolences

  • Don't go posting sensitive information on a public forum. Even if you intend to comfort the grieving family, respecting their need for solitude at this challenging time is essential.
  • Avoid using overused clichés. Though it may be difficult, please refrain from saying anything unoriginal or insensitive after a death. Instead, show them you care by celebrating who they are and what makes them unique.

It’s crucial to follow these pointers when you are posting any social media condolences. Contact us today if you want information about our social media etiquette or our funeral services here at Thomas M. Gallagher Funeral Home. 

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